Shipping Policy
- Dispatch time
On each product page we display the estimated dispatch time.
Our Bags are only made to order; hence we create them only after your order confirmation.
We usually create and ship your bag within one week. (it could take longer for some exceptional peak season)
Once your order is received, we will send you the more precise time for the creation process of your ordered item.
Dispatch time is booked at the earliest pick-up date after creation is complete.
Below you will find more information about the shipping process and how long after dispatch, you should expect delivery.
Free Shipping
Palera Milano offers free standard delivery on orders above 350 €. Please note that free shipping will be applied to your order at checkout.
Shipping Fees
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UPS Standard (FREE) |
UPS Express (15 Eur) |
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Europe |
2—5 business days |
1—4 business days |
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UPS Standard (25 Eur) |
UPS Express (40 Eur) |
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USA |
3—6 business days |
2—5 business days |
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UPS Standard (25 Eur) |
UPS Express (40 Eur) |
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World |
3—6 business days |
2—5 business days |
Prices may vary for larger size bags, such as summer bags. The exact rate will be calculated at checkout.
Delivery times are provided as guidelines only. Kindly note that delivery to rural addresses can result in longer delivery times.
Taxes and duties
The Prices of Products are expressed in Euros, inclusive of taxes and excluding customs duties, for orders outside of the EU that shall be borne by the Customer.
For orders outside of the EU :
All applicable duties shall be borne by the customer. Unfortunately, we cannot estimate how much duties you will pay but your local customs should be able to estimate the price.
Palera Milano cannot be held responsible for any action and/or costs and/or taxes and/or delays due to customs over which it has no control.
Important information
Delivery times are provided as guidelines only and do not take into account possible delays caused by payment authorization and/or stock availability and/or customs delays. We are unable to deliver to post office boxes. All orders are fully traceable through UPS or DHL
Order status
All orders are shipped with UPS or DHL and are fully traceable on their website.You can always contact them if you have questions regarding your shipment.